About us

Find out all about Ash Hall Care Home...and our philosophy of care - Stoke on Trent




demoAsh Hall is fully compliant with ALL requiremts and registrations. Our staff are fully trained and we have an ongoing training programme to ensure that we meet ALL mandatory regulations for the health and safety of staff, residents and all visitors


Respite & Daycare:

Remove carer stress

demoIf you are looking after a loved one and feeling the strain of job then let us help you. We can offer this service for a minimum of just one day up to 6 weeks. Check our website for more information HERE and are based in Stoke on Trent, Staffordshire.



Nursing Care

demoBased in Stoke on Trent, Staffordshire we provide dependable and individual nursing care with specialist input where necessary within a comfortable, homely environment. Our facilities are completely up to date and offer some of the best care available in the UK. Check HERE for more information.


About Us


Ash Hall Nursing Home is a grade II listed building set in idyllic surroundings with panoramic views over Stoke on Trent, Staffordshire.


Tranquil decor with all the comforts of home. High Standard of nursing care, 24 hour cover to ensure residents obtain their every need.

We are registered with CQC (Care Quality Commission) and the home boasts 50 bedrooms, single and doubles, some with en-suite facilities - all spacious and tastefully furnished.

Personal items of furniture may be brought in. We have a nurse call system and TV and telephone points are installed in each bedroom.

We have an 8 person lift to enhance mobility within the home, together with extra wide corridors for ease of wheelchair movement. Specially equipped bathing facilities give residents confidence and comfort.

There are 3 lounges equipped with flat screen digital TV Viewing, three dining rooms for small group dining to give a friendly atmosphere at meal times. We offer quality home cooking with special diets catered for.

Our activities co-ordinator offers full activity programme throughout the week to encourage social interaction. In addition organised days out, barbecue's and artists frequently visit to entertain.

We have local doctors at Werrington Village Surgery who make regular visits to Ash Hall.

We offer in home hair salon, where our hairdresser tends to residents hair twice weekly. We have clubhouse facilities with a woodland adjoining both with easy wheelchair access. It is a haven for wildlife.


Proprietors are Janet & Geoff Bowker.




At Ash Hall Care Home we have a number of policies that demonstrates how we care for our residents.

All people need to be loved and cared for in a manner that recognises and gives values to their individuality. Here at Ash Hall Care Home our aim is to focus closely on individualised resident care. In our view primary nursing offers the most effective delivery method in meeting residents needs.

Our residents have a right to:

  •  Safe skilled care delivered with consideration and respect for the individual. Every client is entitled to a primary nurse who is registered with the NMC and has at least 18 months post basic experience.

  •  Residents have a right to every consideration to privacy, dignity, choice, independence and fulfillment and the right to expect that all communication and records pertaining to care are treated as confidential.

  • Service Users have the right to live in a safe, clean environment where infection control guidelines are adhered to.
  • Residents have the right to receive help from family and/or significant others.
  • We advocate that nursing knowledge must be researched based to enable us to justify our practices and maintain high levels of quality care which is completely up to date and effective.
  • We utilise a nursing model that guides and assists our thinking and action in the delivery of care. We use Roper, Logan & Tierney's Model, which advocates 12 activities of daily living. In conjunction with this we also use the process of nursing to enable us to utilise the model appropriately in our delivery of care.

We are aware of continuing change within nursing and recognise the stress associated with it and the need for staff meetings.

We strive to keep abreast of change by:

  • Attending study days and cascading information.
  • Inviting medical representatives to Ash Hall Nursing and Residential Home to share their specific knowledge and experience of the products/equipment they are promoting.
  • Encouraging care workers to undertake QCF training in a supportive environment.
  • Reading the latest relevant journals.
  • Discuss issues related to specific client needs within the multidisciplinary team that includes: GP's, Social Workers, Health Visitors, District Nurses, Dentists, Opticians, Chiropodists and other qualified or care staff to Ash Hall Nursing Home with service users consent.

We recognise the value of our colleagues within our multidisciplinary team and work with them to achieve the quality of care for our clients.

We adopt an informal attitude and recognise ourselves to be role models with a requirement to demonstrate a standard of excellence.

We believe in freedom to express personal feelings amongst our staff members, and that no question or suggestion from any of them will be ignored, but will be given serious consideration.

We operate an open door policy at all times.

We all have one thing in common despite the difficulties, which face us in our work. At Ash hall Nursing Home and Residential Home we are very passionate about the work we do, the quality of care we deliver and how that care is delivered to individual clients who choose to join. Our emphasis is placed on teamwork, with a united, happy team, which is devoted, and committed to its cause we can only give our best to the clients who deserve the best.

If you have any queries or questions about our overall philosophy please do use our contact form and we will call you back presently.

Thank you for taking the time to read our organisations philosophy.


Some of the Team: Click images for larger view....

maxine-lorraine Maxine and Lorraine Bowker - Business Managers:
Both sisters have been actively involved with the running of the home from the onset of business in 1992. Maxine commented 'That the staff are the foundation of Ash Hall, without their hard work and dedication life for the residents would be very different'. Maxine continued 'All residents are loved, cared for and treated as individuals - we encourage both resident and relative input as to how their care is provided. Obviously we do have to work within the restraints of our resources, however, we always find an acceptable balance. Regular relative meetings are used as a means to improve services and we welcome outside views.'

KAREN HARFORD – Matron/Home Manager:
• RNA – Registered Nurse (Adult) Dip nurse studies
• Registered Managers Award
• Cert in Leadership and Management
• Qualified Homes Trainer
Personal Statement: ‘My career in healthcare began 16 years ago, where I have gained a lot of knowledge relating to the care of older people’. ‘I have been in my current Matrons post now for 4 years’. I am passionate about the care that we deliver, and feel privileged to work amongst such a dedicated workforce’. ‘I would say that I am approachable, knowledgeable person, who gives 110% to the role and all it involves’.

nicky NICKY FURNIVAL – Senior Carer:
• Qualified up to NVQ level 4 in Health and Social Care.
• Cert. in Leadership and Management
• Infection Control Link Advocate
Personal Statement: ‘I feel individual needs are met at Ash Hall with genuine care delivered. This is what has kept me working at Ash Hall for so long’. ‘I am part of a team that feels like family; and we support each other, and the Residents, despite our differences’.
janet JANET ADAMS – Head Cook:
Top Marks: Ash hall nursing home has been awarded top marks by food safety and hygiene officers.

Staffordshire Moorlands District Councils ratemyplace team awarded Ash hall the maximum 5 out of 5 stars.

Ash Hall Nursing Home was inspected on August 3rd and officers reported that the standards currently being achieved are above average.
staff Lorraine and Maxine with some of the Team:

From Top Left to Right:

Lorraine Bowker | Linda Porter | Sue Cockerton

Maxine Bowker | Janet Griffin | Karen Cooney

Christine Askey

Lucy brings 'dog' therapy to the home....




Ash Hall Nursing Home second image third image fourth image fifth image sixth image seventh image eighth image

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